Terms and Conditions

Effective Date: [01/08/2015]

By accessing and using the Stars community website, you agree to comply with the following terms and conditions. If you do not agree with these terms, please refrain from using the website and services.

Stars community provides personal assistant (PA) support, respite care services, and community engagement activities for individuals with Mental health, Disabilities and complex needs.

Stars community services are available to children and adult, minors with parental consent. Specific eligibility criteria may apply for certain services.

Services can be booked online through the Stars community website. A confirmation email will be sent once the booking is complete.

Payments for services must be made in full at the time of booking. Accepted payment methods include credit/debit cards. Refunds may be issued as per our cancellation policy.

Cancellations made at least 24 hours of payment in advance will receive a full refund. Cancellations made within 24 hours of the service will be subject to a cancellation fee.

We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect and process your personal data.

You may not use this website for any unlawful purposes or engage in activities that may harm the website, its services, or other users. (when leaving reviews)

Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites.

You agree to indemnify Stars community from any claims, damages, or expenses resulting from your misuse of the website or services.

Stars community is not liable for any damages or losses arising from the use of this website or the services provided, except where required by law.

Stars community reserves the right to suspend or terminate access to its services for any user who violates these Terms and Conditions.

Stars community reserves the right to modify or update these Terms and Conditions at any time. Users will be notified of significant changes.