Complaints

We Take Your Concerns Seriously

If you’ve experienced an issue with our staff, services, or any aspect of what we do, we want to hear from you. Your feedback helps us improve and ensure our community remains a place where everyone feels respected and supported.

Please complete the form with as much detail as possible so we can investigate and resolve your concern promptly. All information will be treated in confidence.

Fill the complaint form

If you need help filling in the form, call us on 07770 670 651 or email support@starscommunity.co.uk. (This form is protected by Google reCAPTCHA).